Shipping policy
Please refer to the Australia Post website for more information if you are experiencing a delay.
Please note the time frames below are estimated and act as a guide only.
| LOCATION | SERVICE | TIME FRAME |
| AUSTRALIA |
AUS POST EXPRESS AUS POST STANDARD |
1-4 Business Days 6-11 Business Days |
| CANADA |
STANDARD INTERNATIONAL DHL EXPRESS |
10-16 Business Days 2 - 3 Business Days |
| GERMANY |
STANDARD INTERNATIONAL DHL EXPRESS |
10-16 Business Days 2 - 3 Business Days |
| NEW ZEALAND |
STANDARD INTERNATIONAL DHL EXPRESS |
5 - 10 Business Days 1 - 2 Business Days |
| UNITED STATES |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16 Business Days 2 - 3 Business Days |
| UNITED KINGDOM |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16 Business Days 2 - 3 Business Days |
| REST OF EUROPE |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16+ Business Days 2 - 4 Business Days |
| REST OF WORLD |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16+ Business Days 2 - 4 Business Days |
PROCESSING TIME:
All orders are shipped within 72 hours of purchase on business days in Perth, Australia (AWST). Any orders made on Saturday or Sunday will be dispatched within 72 hours from the following Monday. Please note, during sale periods or public holidays, we may experience small dispatch delays.
Once an order is dispatched from our warehouse, CAARDEO Active cannot be held responsible for any delivery delays, missing, lost or stolen packages. If you are experiencing any of these issues, please contact the courier directly.